1. Information We Collect

Frontora AI ("we," "us," or "our") collects information you provide directly, such as when you book a demo, create an account, or contact us. This includes your name, email address, phone number, business name, and industry.

2. How We Use Your Information

We use collected information to provide and improve our AI receptionist services, communicate with you about your account, send service-related notifications, and respond to your requests and support needs.

3. Call Data & AI Processing

Our AI processes inbound calls to provide receptionist services. Call recordings, transcripts, and extracted data are stored securely and used solely to deliver the service you've subscribed to. We do not sell call data to third parties.

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your information.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support@frontora.ai.

6. Third-Party Services

We may use third-party services for analytics, payment processing, and infrastructure. These partners are bound by data processing agreements and may not use your data for their own purposes.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. Contact us at support@frontora.ai to exercise these rights.

8. Contact Us

For privacy-related inquiries, contact us at support@frontora.ai.